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Root Cause Investigation and Analysis

1-day course | Virtual & In-company Delivery
  • Learn how to conduct effective Root Cause investigation and analysis
  • Gain an understanding of the UK CAA CAP 1760
  • Explore suitable containment, corrective and preventive actions
Next available course
Start Date Venue Cost Availability Book
21/09/2023 Online £479.75 More than 5 places Book
View all dates In-Company Info

Course overview

Course Overview?

An interactive virtual workshop, designed for those who need to manage, undertake or understand how to conduct effective Root Cause investigation and analysis. The course will provide an overview of the regulatory framework and frequently used root cause analysis techniques. Common principles for effective root cause analysis will be highlighted and applied to real world scenarios. The delegates will practice the identification of root cause(s) including the evaluation of containment, corrective and preventive actions. The course will use case studies from occurrences and audit findings. The content of the course is closely aligned with the UK CAA CAP 1760 ‘Effective Problem Solving and Root Cause Identification’ guidance material.

Who should attend?

The workshop will be beneficial to Managers, Nominated Postholders, Quality, Safety, & Compliance Monitoring Managers, auditors/inspectors, and those who need to have the necessary competence to conduct effective root cause identification and appropriate containment, corrective and preventive actions.

The course is suitable for participants from all areas of the aviation industry and Civil Aviation Authorities.

Key topics

This training course will include the following topics:

  • Regulatory requirements for root cause analysis.
  • Root cause methodologies
  • CAP1760 and its application
  • Understanding and defining the problem
  • Application of root cause analysis
  • Taking suitable containment, corrective and preventive actions
  • Roles and responsibilities

Course objectives

By the end of this course it is expected that delegates will be able to:

  • Recognise how effective root cause analysis can be used to improve the organisation’s management system.
  • Demonstrate an understanding of CAP1760 and its implications
  • Select suitable containment, corrective and preventative actions
  • Recognise the different roles and responsibilities in carrying out root cause analysis and addressing non-compliance
  • Ensure that the process is adequately structured and documented

Further reading

UK CAA Video: Getting down to the root cause
Based on the reconstruction of an actual Line Orientated Evaluation (LOE) this video shows how human behaviour can be identified.

Delivery Methods: Virtual

This course can be delivered virtually or face-to-face in classroom at our London Gatwick training centre.

Course type:

  • Web = Virtual online delivery using WebEx video conferencing. We have applied a 5% discount to all our virtual course deliveries. Unless stated otherwise, our virtual courses are streamed live, starting at 09:00 am (UK time).
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In-company delivery?

We can also tailor this training courses to suit an organisation’s individual training requirements. These bespoke training packages can be delivered in the UK or at a client’s international location. Contact us for more information.

Course Type Course Name Start Date End Date Venue Cost Availability Book
Web Root Cause Investigation and Analysis (Virtual) 21/06/2023 21/06/2023 Online £479.75 Fully booked Book
Web Root Cause Investigation and Analysis (Virtual) 21/09/2023 21/09/2023 Online £479.75 More than 5 places Book
Web Root Cause Investigation and Analysis (Virtual) 08/02/2024 08/02/2024 Online £479.75 More than 5 places Book

Root Cause Investigation and Analysis Instructors -virtual

Root Cause Investigation and Analysis Instructors -virtual

Simon Roberts

Root Cause Investigation and Analysis Instructors -virtual

Graham Wheeler

Simon Roberts

Leading on Aviation Safety
Safety Management Systems – Introduction
Safety Management Systems – Principles and Applications
Safety Management (Advanced) – Evaluating Effectiveness
Safety Management Systems – Small Organisations
Just Culture for the Team
Just Culture for Responsible Managers
Root Cause Analysis

Simon has 40 years aviation experience working with airlines and aviation maintenance organisations. He has been working over 21 years for the UK CAA and during last 9 years he was responsible for the Safety Management System (SMS) policy and strategy across the UK CAA. He has led international projects for SMS and State Safety Programs (SSP) working with ICAO, EASA and other regulators. Simon is also a maintenance Human Factors specialist and co-chairs the EASA Human Factors Collaborative Analysis Group (CAG). Using his extensive experience, Simon has been instructing SMS and SSP training worldwide.

Graham Wheeler

Safety Management Systems - Introduction 
Safety Management Systems - Small Organisations 
Safety Management Systems for Small Organisations - Blended Training Course 
Safety Management Systems - Principles and Applications 
Safety Management Systems - Principles and Applications (MAvA)
Safety Management (Advanced) - Evaluating Effectiveness 
Safety Management Systems Refresher Training
Advanced Safety Management Systems - Evaluating for Effectiveness - Virtual (Asia Region)
Root Cause Analysis

Graham has over 38 years’ experience working in the Aviation industry, in areas of aircraft maintenance, production and quality oversight.  He is a qualified aircraft maintenance engineer and lead quality auditor, spending several years overseeing the build of Boeing Aircraft in Seattle.  Graham has been working for the UK CAA for the last 18 years as an Airworthiness Surveyor and in several managerial technical roles supporting the regulatory oversight of aviation and the UK CAA as a competent authority. He is now using his experience to help the development and sustainability of aviation safety globally.

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Our Mailing Address Aviation House Gatwick Airport South West Sussex RH6 0YR T: +44 (0) 330 0224401 Our Registered Address Aviation House Beehive Ring Road Crawley West Sussex RH6 0YR
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