Root Cause Investigation and Analysis

1-day course | Virtual & In-company training
  • Learn how to conduct effective Root Cause investigation and analysis
  • Gain an understanding of the UK CAA CAP 1760
  • Explore suitable containment, corrective and preventive actions
Start Date End Date Venue Price (Excl. VAT) Availability Book
03/06/2024 03/06/2024 Online £520.00 Fully booked Book
02/09/2024 02/09/2024 Online £520.00 More than 5 places Book
18/11/2024 18/11/2024 Online £520.00 More than 5 places Book
10/02/2025 10/02/2025 Online £520.00 More than 5 places Book
What is Root Cause Investigation and Analysis?

Root Cause Investigation and Analysis is a systematic and methodical process of identifying the underlying causes or factors that contribute to an incident, problem, or failure within an organisation or system. It aims to go beyond immediate causes and surface-level symptoms to identify the fundamental causes that, when addressed, can prevent similar incidents from occurring in the future.

Course Overview?

An interactive virtual workshop, designed for those who need to manage, undertake or understand how to conduct effective Root Cause investigation and analysis. The course will provide an overview of the regulatory framework and frequently used root cause analysis techniques. Common principles for effective root cause analysis will be highlighted and applied to real world scenarios. The delegates will practice the identification of root cause(s) including the evaluation of containment, corrective and preventive actions. The course will use case studies from occurrences and audit findings. The content of the course is closely aligned with the UK CAA CAP 1760 ‘Effective Problem Solving and Root Cause Identification’ guidance material.

The workshop will be beneficial to Managers, Nominated Postholders, Quality, Safety, & Compliance Monitoring Managers, auditors/inspectors, and those who need to have the necessary competence to conduct effective root cause identification and appropriate containment, corrective and preventive actions.

The course is suitable for participants from all areas of the aviation industry and Civil Aviation Authorities.

This training course will include the following topics:

  • Regulatory requirements for root cause analysis.
  • Root cause methodologies
  • CAP1760 and its application
  • Understanding and defining the problem
  • Application of root cause analysis
  • Taking suitable containment, corrective and preventive actions
  • Roles and responsibilities

By the end of this course it is expected that delegates will be able to:

  • Recognise how effective root cause analysis can be used to improve the organisation’s management system.
  • Demonstrate an understanding of CAP1760 and its implications
  • Select suitable containment, corrective and preventative actions
  • Recognise the different roles and responsibilities in carrying out root cause analysis and addressing non-compliance
  • Ensure that the process is adequately structured and documented


Meet your Instructors

Simon Roberts

Leading on Aviation Safety
Safety Management Systems – Introduction
Safety Management Systems – Principles and Applications
Safety Management (Advanced) – Evaluating Effectiveness
Safety Management Systems – Small Organisations
Just Culture for the Team
Just Culture for Responsible Managers
Root Cause Analysis

Simon has 40 years aviation experience working with airlines and aviation maintenance organisations. He has been working over 21 years for the UK CAA and during last 9 years he was responsible for the Safety Management System (SMS) policy and strategy across the UK CAA. He has led international projects for SMS and State Safety Programs (SSP) working with ICAO, EASA and other regulators. Simon is also a maintenance Human Factors specialist and co-chairs the EASA Human Factors Collaborative Analysis Group (CAG). Using his extensive experience, Simon has been instructing SMS and SSP training worldwide.

Graham Wheeler

Safety Management Systems - Introduction 
Safety Management Systems - Small Organisations 
Safety Management Systems for Small Organisations - Blended Training Course 
Safety Management Systems - Principles and Applications 
Safety Management Systems - Principles and Applications (MAvA)
Safety Management (Advanced) - Evaluating Effectiveness 
Safety Management Systems Refresher Training
Advanced Safety Management Systems - Evaluating for Effectiveness - Virtual (Asia Region)
Root Cause Analysis

Graham has over 38 years’ experience working in the Aviation industry, in areas of aircraft maintenance, production and quality oversight.  He is a qualified aircraft maintenance engineer and lead quality auditor, spending several years overseeing the build of Boeing Aircraft in Seattle.  Graham has been working for the UK CAA for the last 18 years as an Airworthiness Surveyor and in several managerial technical roles supporting the regulatory oversight of aviation and the UK CAA as a competent authority. He is now using his experience to help the development and sustainability of aviation safety globally.

Additional Information

Course delivery methods

This course can only be attended virtually online. At present, this course is not delivered in-person at one of our training venues.

  • Instructor-Led Virtual Course: Enjoy the flexibility of attending this training remotely from your home or office with our live virtual course. Engage in interactive learning from anywhere in the world. We usually use WebEx or Zoom for our virtual courses.

If you can’t see an upcoming course date, we likely haven’t released the next set of dates. Please get in touch to find out when we’ll announce the new dates, and we’ll be sure to keep you informed once they are available or even add you to our waiting list.

Further reading

UK CAA Video: Getting down to the root cause
Based on the reconstruction of an actual Line Orientated Evaluation (LOE) this video shows how human behaviour can be identified.

In-company delivery

We can also tailor this training course to suit your organisation’s training requirements. These bespoke training packages can be delivered at your organisation’s location – almost anywhere, worldwide. Please Contact us for more information and to discuss your requirements.

VAT information

Please ensure you have your company VAT number available when booking. For additional information regarding VAT please click here.


To help make your decision about booking training with CAAi, we have put together a list of frequently asked questions.

If your question isn’t answered, please get in touch and speak to a member of our training team.

Questions and Answers

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Let’s talk

If you’d like to speak with us about your training requirements,
our friendly team are here to help.
+44 (0)330 022 4401
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