Safety Management Systems Refresher Training

1-day course | Virtual Training
  • Learn the latest ICAO and EASA changes to SMS requirements
  • Explore the latest CAA SMS tools and procedures
  • Understand how Human Factors is embedded into SMS
Start Date End Date Venue Price (Excl. VAT) Availability Book

New dates coming soon. Please contact us for more information.

What is a Safety Management System?

A Safety Management System (SMS) within any aviation organisation provides a systematic approach to managing safety. For an SMS to be effective, there must be the necessary organisational structures, accountabilities, responsibilities, policies and procedures.  An effective SMS should enable an organisation to identify hazards, assess risks and can be the mechanism to continuously improve safety performance.

Course Overview

This course is designed to provide Safety Management Systems (SMS) refresher training to regulatory inspection staff and industry safety managers to reflect recent SMS regulatory changes and to share lessons learnt. As SMS understanding and implementation continues to evolve the CAA SMS evaluation tools and processes have also been updated. This includes increasing the focus on Human Factors as part of an organisation’s SMS evaluation.

This course is suitable for regulatory inspectors engaged in SMS oversight and safety managers or those performing SMS assessments that would like to refresh their knowledge on SMS and SMS regulations.

This training course will include the following topics:

  • SMS issues and challenges
  • EASA and ICAO SMS updates (Annex 19 2nd edition and Doc 9859 SMM 4th edition)
  • Changes to CAA SMS tools and procedures
  • What to look for in an effective SMS

To provide regulatory staff and safety managers or those working in a safety team with an update on regulatory changes including updates to ICAO SMS regulations and guidance and EASA changes to implementing rules. It will also provide updates on CAA SMS evaluation tools and oversight processes.

Delegates attend a one-day classroom course facilitated by a UK CAA SMS expert. With a combination of presentations, open discussions and case studies it provides an opportunity to discuss SMS implementation and oversight challenges and the sharing of lessons learnt.


By the end of this course delegates will demonstrate an understanding of the following:

  • Recent regulatory changes to SMS requirements and guidance material
  • What to look for to assess the ‘effectiveness’ of an SMS.
  • Changes to the CAA SMS evaluation tools
  • Management of change evaluation tool
  • How Human Factors is embedded into an SMS

Prior knowledge of SMS assessment and the CAA SMS Evaluation Tool (through formal training or on-the-job training).

This course is not suited to those with no prior knowledge of SMS (instead recommend: SMS Principles and Application and/or Advanced SMS: Evaluating for Effectiveness)

Meet your Instructors

Coming soon

Additional Information

Course delivery methods

This course can only be attended virtually online. At present, this course is not delivered in-person at one of our training venues.

  • Instructor-Led Virtual Course: Enjoy the flexibility of attending this training remotely from your home or office with our live virtual course. Engage in interactive learning from anywhere in the world. We usually use WebEx or Zoom for our virtual courses.

If you can’t see an upcoming course date, we likely haven’t released the next set of dates. Please get in touch to find out when we’ll announce the new dates, and we’ll be sure to keep you informed once they are available or even add you to our waiting list.

Further reading

UK CAA CAP 795 Safety Management Systems (SMS) Guidance for Organisations
This document provides guidance on the implementation of Safety Management Systems (SMS). It has been developed to give sufficient understanding of SMS concepts to implement and maintain an effective SMS. It reflects and meets the requirements of ICAO Annex 19 and EASA Management System Implementing Rules.

In-company delivery

We can also tailor this training course to suit your organisation’s training requirements. These bespoke training packages can be delivered at your organisation’s location – almost anywhere, worldwide. Please Contact us for more information and to discuss your requirements.

VAT information

Please ensure you have your company VAT number available when booking. For additional information regarding VAT please click here.


To help make your decision about booking training with CAAi, we have put together a list of frequently asked questions.

If your question isn’t answered, please get in touch and speak to a member of our training team.

Questions and Answers

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Other courses you might be interested in

Risk Monitoring & Safety Performance

This course provides delegates with a context of how risk monitoring and safety performance form a key part of an aviation Safety Management System. Delegates will gain knowledge and understanding of how to identify hazards and build a suitable knowledge base for risk and safety performance monitoring.

Safety Management (Advanced) – Evaluating Effectiveness

In this advanced course, delegates will develop the skills and knowledge to competently evaluate the effectiveness of an organisation’s SMS. This course draws on the ICAO SMS Framework, EASA OR.GEN.200 Rules and UK CAA SMS Guidance Material, along with case studies, experiences and observations from the UK CAA’s current oversight activities.

Let’s talk

If you’d like to speak with us about your training requirements,
our friendly team are here to help.
+44 (0)330 022 4401
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