CAA Preparation for Restarting Operations during a Pandemic

CAA Preparation for Restarting Operations during a Pandemic

Part of the ICAO TRAINAIR PLUS Programme
  • 4-days virtual training (4-hour daily sessions)
  • Know how to adapt CAA surveillance during a pandemic
  • Learn how to overcome oversight and surveillance challenges
  • Understand how and when to resume normal oversight and surveillance
Next available course
Start Date Venue Cost Availability Book
01/02/2021 Online £689.00 More than 5 places Book
View all dates In-Company Info

Lift-off safely and securely into the ‘new normal’

To support industry and Civil Aviation Authorities through challenging times, the International Civil Aviation Organization (ICAO) and CAA International (CAAi) have jointly developed a unique virtual training classroom course.
Course Overview

Delivered by leading subject matter experts, participants will learn how to navigate compliance, training and operational challenges during the recovery period of a global pandemic.

The course provides CAA senior and middle managers with an overview of the necessary safety and security oversight and surveillance activities during the recovery phase of a pandemic.  It is also particularly beneficial for organisations that have applied for alleviations and exemptions or significantly reduced their business scope in terms of size, management infrastructure or complexity, during a pandemic or similar crisis.

The course aims to demonstrate how a CAA can review and assess how its industry has planned and prepared to restart operations. This will include the assessments of the Service Provider’s regulatory compliance and safety and security management during the Pandemic contractions and the recovery period.  Participants can translate this knowledge learnt for use in their professional environments.

Who should attend?

The course is suitable for senior and middle managers of CAAs.  This would include the Director General, Managers of the Safety Management Department and Managers of oversight and surveillance departments.

It is also suitable for senior industry management personnel involved in the restart operations.

Key topics

  • Annex 19 and the State Safety Programme (SSP)
  • The impact of a pandemic of CAA staff and CAA oversight and surveillance
  • The impact of a pandemic on the aviation industry including its staff and passengers
  • Apply a safety risk-based surveillance approach during a pandemic situation
  • Review the options aviation to CAA’s when adapting oversight and surveillance activities including the monitoring of exemptions and their effectiveness.
  • Human Factors and the impact of a pandemic on human performance
  • The impact of a pandemic on Safety Culture
  • CAA assessment of the restart of Airports and Air Navigation Service Providers (ANSP)
    • Optional risks related to Airports and ANSPs
  • Aviation Security considerations
    • Security Culture
    • Aviation Security risk management principles and their application during a pandemic
  • CAA assessment of the restart of FLight Operations and Approved Training Organisations
    • Operational risks
  • CAA assessment of the restart of Airworthiness Organisations
    • Operational risks related to airworthiness
  • Challenges and solutions for CAAs in dealing with a pandemic.

Course objectives

By the end of this course participants will, via presentation, interactive discussion and a final mastery test of knowledge, skills and attitude be able to demonstrate an understanding of the following:

  • Key oversight and surveillance challenges facing industry and the CAA
  • How CAA surveillance will need to be adapted
  • Safety risk-based surveillance during the pandemic
  • Resumption of normal oversight and surveillance
  • The management of the change process within the organisations’ Safety Management System (SMS).


Participants should be familiar with ICAO safety and/or security oversight programmes, iSTARS, Safety Management and/or Security Management Systems in a relevant operational environment including a basic understanding of the ICAO SMS framework.


Participants need to review ICAO Annex 17 (Security) and Annex 19 (Safety Management Systems) prior to the course.

Delivery Methods: Virtual

This course is delivered virtually.

Browse the table below to select your preferred date.

Course type:

  • Web = Virtual online delivery using WebEx video conferencing. We have applied a 5% discount to all our virtual course deliveries. Unless stated otherwise, our virtual courses are streamed live, starting at 09:00 am (UK time).

1-4 February 2021 and 26-29 April 2021.

The course will be streamed live, starting at 06:00 – 10:00 (UK GMT time). Please see below for other time zones.

  • Paris: 07:00-11:00
  • Cairo: 08:00-12:00
  • Bangkok: 13:00-17:00
  • Lima: 01:00-05:00
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In-company delivery?

We can also tailor this training course to suit an organisation’s individual training requirements. Contact us for more information.

Course Type Course Name Start Date End Date Venue Cost Availability Book
Web CAA and Industry Preparation for Restarting Operations during a Pandemic 01/02/2021 04/02/2021 Online £689.00 More than 5 places Book
Web CAA and Industry Preparation for Restarting Operations during a Pandemic 26/04/2021 29/04/2021 Online £689.00 More than 5 places Book

Meet the Instructors: CAA Readiness – Operational Recovery from Lockdown

Owen Healey

Owen Healey

Ben Bamber

Ben Bamber

Meet the Instructors: CAA Readiness – Operational Recovery from Lockdown

Graham Wheeler

Meet the Instructors: CAA Readiness – Operational Recovery from Lockdown

Kevin Sawyer

Owen Healey

CAA Readiness - Operational Restart from Lockdown

Owen joined the aviation industry in 1979, working in a wide range of aerodrome operational roles.  In 2000, he joined the UK CAA as an Aerodrome Inspector prior to becoming a Principal Inspector in 2006.  In 2014, Owen was seconded to the UK CAA Performance-based Regulation (PBR) Team for two years.  As part of a major transformation programme at that time, the CAA’s ambition was to introduce PBR in the UK.  The primary objective was to build a more comprehensive picture of aviation safety performance to capture the full extent of safety risks and take effective steps, working with the aviation industry, to ensure they are managed effectively.

Owen had the privilege of being seconded to the European Aviation Safety Agency (EASA) for four years (2016-2020). He was part of a small team that provided advice and guidance to EASA staff and EU Member State Competent Authorities to move towards a more risk/performance-based approach.  Additional team work streams included SMS, Aviation Inspector Competencies and Maturity Model.  Owen recently returned to the UK CAA in the capacity of Senior Technical Advisor Aerodromes.

Ben Bamber

CAA Readiness - Operational Recovery from Lockdown

Ben started his aviation career in 1971 via an RAF Flying Scholarship and possessed a Pilot’s Licence before he had a Driving Licence. He went on to serve in the Fleet Air Arm as a pilot, and worked for the Bristow Helicopter Group, the British Midland Airways Group and the British Airways Group in various flying, training and management roles.

Ben joined the UK CAA in 2003 as a Flight Operations Training Inspector and worked as the Lead Inspector with a number of the UK’s major Airlines and AOCs, including Britannia / Thomson Airways where he was responsible for the introduction of the Boeing 787 into Airline Service, and onto the UK Register. In 2016, Ben moved into the UK CAA International Group, where he has worked with such other National Authorities as Kuwait, Mongolia, Cyprus, Hong Kong, Kazakhstan, Saudi Arabia, Thailand, Ireland, Seychelles and others, as well as delivering training for diverse and different bodies, ranging from EASA to the Department of Forests Fire-Fighting Flight Unit.

Ben continues to play a role within the EASA and UK requalification of Full Flight Training Devices on a world-wide basis; and also with the examination of Type Rating Examiners and Instructors, as well as Senior Examiners within the EASA context. He maintains ongoing professional qualifications as a Senior Examiner, Type Rating Examiner and Type Rating Instructor on the Boeing 777/787 as well as continuing as an EASA & National Authority Training Inspector.

Graham Wheeler

CAA Readiness - Operational Recovery from Lockdown

Graham has over 38 years’ experience working in the Aviation industry, in areas of aircraft maintenance, production and quality oversight.  He is a qualified aircraft maintenance engineer and lead quality auditor, spending several years overseeing the build of Boeing Aircraft in Seattle.  Graham has been working for the UK CAA for the last 18 years as an Airworthiness Surveyor and in several managerial technical roles supporting the regulatory oversight of aviation and the UK CAA as a competent authority. He is now using his experience to help the development and sustainability of aviation safety globally.

Kevin Sawyer

Managing Insider Risks
Threat Image Projection – Implementation and Analysis
Introduction to Security Culture
CAA Readiness - Operational Restart from Lockdown


Kevin has 18 years of experience working in regulatory roles in the transport sector. Kevin has been working for the UK CAA since 2014, primarily in Aviation Security regulation but also in General Aviation and most recently as aviation security lead in CAAi. Prior to joining the UK CAA, Kevin spent 12 years with the Department for Transport in a variety of security-related roles ranging from compliance, policy, strategy and head of personnel security and vetting. Kevin has significant experience of working on a number of high-profile security events and policies both domestically and internationally with a focus on risk management. Kevin has an MSc in Risk, Crisis and Disaster Management.

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