CAA Operational Recovery during a Pandemic

Part of the ICAO TRAINAIR PLUS Programme
  • 4-days virtual training (4-hour daily sessions)
  • Know how to adapt CAA surveillance during a pandemic
  • Learn how to overcome oversight and surveillance challenges
  • Understand how and when to resume normal oversight and surveillance
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New dates coming soon. Please contact us for more information.

Course Overview

To support industry and Civil Aviation Authorities through challenging times, the International Civil Aviation Organization (ICAO) and CAA International (CAAi) have jointly developed a unique virtual training classroom course.

Delivered by leading subject matter experts, participants will learn how to navigate compliance, training and operational challenges during the recovery period of a global pandemic.

The course provides CAA senior and middle managers with an overview of the necessary safety and security oversight and surveillance activities during the recovery phase of a pandemic.  It is also particularly beneficial for organisations that have applied for alleviations and exemptions or significantly reduced their business scope in terms of size, management infrastructure or complexity, during a pandemic or similar crisis.

The course aims to demonstrate how a CAA can review and assess how its industry has planned and prepared to restart operations. This will include the assessments of the Service Provider’s regulatory compliance and safety and security management during the Pandemic contractions and the recovery period.  Participants can translate this knowledge learnt for use in their professional environments.

The course is suitable for senior and middle managers of CAAs.  This would include the Director General, Managers of the Safety Management Department and Managers of oversight and surveillance departments.

It is also suitable for senior industry management personnel involved in the restart operations.

  • Annex 19 and the State Safety Programme (SSP)
  • The impact of a pandemic of CAA staff and CAA oversight and surveillance
  • The impact of a pandemic on the aviation industry including its staff and passengers
  • Apply a safety risk-based surveillance approach during a pandemic situation
  • Review the options aviation to CAA’s when adapting oversight and surveillance activities including the monitoring of exemptions and their effectiveness.
  • Human Factors and the impact of a pandemic on human performance
  • The impact of a pandemic on Safety Culture
  • CAA assessment of the restart of Airports and Air Navigation Service Providers (ANSP)
    • Optional risks related to Airports and ANSPs
  • Aviation Security considerations
    • Security Culture
    • Aviation Security risk management principles and their application during a pandemic
  • CAA assessment of the restart of FLight Operations and Approved Training Organisations
    • Operational risks
  • CAA assessment of the restart of Airworthiness Organisations
    • Operational risks related to airworthiness
  • Challenges and solutions for CAAs in dealing with a pandemic.

By the end of this course participants will, via presentation, interactive discussion and a final mastery test of knowledge, skills and attitude be able to demonstrate an understanding of the following:

  • Key oversight and surveillance challenges facing industry and the CAA
  • How CAA surveillance will need to be adapted
  • Safety risk-based surveillance during the pandemic
  • Resumption of normal oversight and surveillance
  • The management of the change process within the organisations’ Safety Management System (SMS).

Participants should be familiar with ICAO safety and/or security oversight programmes, iSTARS, Safety Management and/or Security Management Systems in a relevant operational environment including a basic understanding of the ICAO SMS framework.

Meet your Instructors

Additional Information


Participants need to review ICAO Annex 17 (Security) and Annex 19 (Safety Management Systems) prior to the course.

In-company delivery

We can also tailor this training course to suit your organisation’s training requirements. These bespoke training packages can be delivered at your organisation’s location – almost anywhere, worldwide. Please Contact us for more information and to discuss your requirements.

VAT information

Please ensure you have your company VAT number available when booking. For additional information regarding VAT please click here.


To help make your decision about booking training with CAAi, we have put together a list of frequently asked questions.

If your question isn’t answered, please get in touch and speak to a member of our training team.

Questions and Answers

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