AOC Accountable Manager & Nominated Person

1-day course | Classroom, Virtual & In-company training
  • Classroom courses in London Gatwick
  • Master the expectations and requirements of AOC management personnel
  • Explore the regulations applicable to AOC holders
Start Date End Date Venue Price (Excl. VAT) Availability Book
14/05/2024 14/05/2024 Online £520.00 Fully booked Book
09/10/2024 09/10/2024 Online £520.00 More than 5 places Book
18/03/2025 18/03/2025 London Gatwick £520.00 More than 5 places Book
What is an AOC Accountable Manager?

An Accountable Manager in the context of an Air Operator Certificate (AOC) is an individual appointed by an airline or aviation organisation to assume overall responsibility for the safe and compliant operation of their aircraft. The Accountable Manager holds a pivotal role in ensuring that the organisation’s operations adhere to regulatory requirements and industry standards. They may oversee and coordinate various departments, including flight operations, maintenance, quality control, and safety, while maintaining effective communication with regulatory authorities. The Accountable Manager plays a crucial role in promoting a strong safety culture and ensuring that the organisation operates in a safe, efficient, and compliant manner.

Course Overview

This course provides delegates with the requirements and expectations for AOC positions of Accountable Manager, Nominated Persons as defined in ORO.AOC.135, Safety Manager, and Compliance Monitoring Manager. Delegates will be introduced to the appropriate regulations that apply to AOC holders and will benefit from a greater understanding of their responsibilities. The course is based on ICAO, & UK CAA documentation and requirements.

This course is suitable for Accountable Managers, Nominated Persons, Safety Managers, and Compliance Monitoring Managers or those seeking to hold such a post within an Air Operator.

This training course will include the following topics:

  • Regulatory requirements
  • Regulatory compliance
  • Regulatory developments
  • Safety Management
  • Compliance monitoring
  • Communication
  • Team Management
  • Standards and Procedures

By the end of this course, delegates will develop a good understanding of:

  • Expectations and requirements for an AOC’s key management personnel
  • Regulations applicable to AOC holder
  • Content and format of the NAA interview

Candidates should have an understanding of the operational requirements and issues that are relevant to their area of responsibility.

Meet your Instructors

Howard Mersey

Richard Miller

AOC Accountable Manager and Nominated Person
Introduction to International Air Law

Captain Richard Miller has over 30 years of experience in the aviation industry in both an operational and regulatory environment. His airline experience includes UK and Overseas based organisations on a range of aircraft, including Airbus and Boeing types. While working for the United Kingdom Civil Aviation Authority (UK CAA); Captain Miller’s responsibilities have included the safety oversight of large and small air transport organisations as well as a ‘Seconded National Expert’ in the European aviation system. In his current role, Captain Richard Miller’s responsibilities include the provision of a wide range of specialist advice and training in an International operational environment.


Graham Wheeler

Safety Management Systems - Introduction 
Safety Management Systems - Small Organisations 
Safety Management Systems for Small Organisations - Blended Training Course 
Safety Management Systems - Principles and Applications 
Safety Management Systems - Principles and Applications (MAvA)
Safety Management (Advanced) - Evaluating Effectiveness 
Safety Management Systems Refresher Training
Advanced Safety Management Systems - Evaluating for Effectiveness - Virtual (Asia Region)
Root Cause Analysis

Graham has over 38 years’ experience working in the Aviation industry, in areas of aircraft maintenance, production and quality oversight.  He is a qualified aircraft maintenance engineer and lead quality auditor, spending several years overseeing the build of Boeing Aircraft in Seattle.  Graham has been working for the UK CAA for the last 18 years as an Airworthiness Surveyor and in several managerial technical roles supporting the regulatory oversight of aviation and the UK CAA as a competent authority. He is now using his experience to help the development and sustainability of aviation safety globally.

Additional Information

Course delivery methods

We offer two different ways to attend this course:

  • Face-to-Face Classroom Course: Embrace the traditional learning method by attending our physical training venue. Benefit from direct interaction with our instructors and fellow participants, creating an immersive and hands-on learning experience. To book a classroom course, please check the booking table at the top of this page and select your preferred training venue location.
  • Instructor-Led Virtual Course: Enjoy the flexibility of attending this training remotely from your home or office with our live virtual course. Engage in interactive learning from anywhere in the world. We usually use WebEx or Zoom for our virtual courses. To attend this course virtually, look for the ‘online’ venue option in the booking table above.

Please note that course durations may vary slightly between our face-to-face and virtual deliveries. Please refer to the start and end date of your chosen course.

Our goal is to offer flexible, effective and convenient course delivery methods that suit your preferences and learning needs. Please choose the option that works best for you!

If you can’t see a classroom or virtual option, we likely haven’t released the next set of dates. Please get in touch to find out when we’ll announce the new dates, and we’ll be sure to keep you informed once they are available or even add you to our waiting list.


Delegates are requested to be prepared to discuss any their experiences relevant to their role within the AOC operation.

Delegates should familiarise themselves with the ANO and EASA regulations as retained and amended by the UK Withdrawal Act 2018, in particular the contents of ORO.GEN. 110, ORO.GEN.200 and 210, and ORO.AOC.135.

In-company delivery

We can also tailor this training course to suit your organisation’s training requirements. These bespoke training packages can be delivered at your organisation’s location – almost anywhere, worldwide. Please Contact us for more information and to discuss your requirements.

VAT information

Please ensure you have your company VAT number available when booking. For additional information regarding VAT please click here.


To help make your decision about booking training with CAAi, we have put together a list of frequently asked questions.

If your question isn’t answered, please get in touch and speak to a member of our training team.

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Let’s talk

If you’d like to speak with us about your training requirements,
our friendly team are here to help.
+44 (0)330 022 4401
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