2 day course
£910 GBP excl. VAT
Classroom, Online & In-Company
London Gatwick
09:00-17:00 UK time
Course Overview
This course provides delegates with an overview of Human Factors and human performance principles specific to airworthiness organisations (maintenance, continuing airworthiness and maintenance training organisations, design and manufacturing organisations). It is designed to explore the practical application of the Human Factors principles though discussions, case studies and group exercises.
- Delivered by UK CAA regulators and Human Factors experts
Choose Your Course Date
| Start Date | End Date | Venue | Price (Excl. VAT) | Availability | Book |
|---|---|---|---|---|---|
| 28/09/2026 | 29/09/2026 | Online | £910.00 | More than 5 places | Book |
Course Specialisation: Human Factors in airworthiness organisations
Human factors and the application of human performance principles is recognised as an important part of in aviation safety. This is being driven internationally by ICAO as part of the latest updates to Annex 19. This update will recommend that human performance implications are taken into consideration in State Safety Programmes and Safety Management Systems. This is or will need to be reflected in CAA and EASA requirements as well as in National Aviation Safety Plans.
This course will focus on human factors (anything that affects how people perform their work) and how those factors affect people’s performance. It will include some of the latest thinking in human factors covering the ICAO Human Principles detailed in ICAO Doc 10151, just and safety culture and the importance of human centred design. The course will focus on the human performance principles and their positive impact in initial and continuing airworthiness environments and how this contributes towards a safer aviation system.
By improving your understanding of human factors and human performance principles this will support your organisational culture and improve the way safety is managed as part of your management system. It should result in safety improvements making it easier for people to do the right thing, difficult to do the wrong thing and almost impossible to do the catastrophic thing.
This course is suitable for aviation professionals who require a practical overview of Human Factors and Human Performance principles especially those involved in developing and delivering HF training and CAA inspectors involved in the oversight of airworthiness organisations.
This training course will include the following topics:
- Human performance capabilities and limitations
- Human Factors affecting human performance
- ‘Human error’ management
- Safety culture and just culture principles
- Organisational factors and System thinking
- Safety investigation and root cause analysis
- Human centred design
- Integrating human factors into safety management
By the end of this course, through presentation and interactive discussion delegates will demonstrate:
- Fully understand the ICAO, CAA EASA regulatory requirements surrounding Human Factors
- Recognise positive human performance as well as limitations within the complex aviation system
- Recognise and apply human performance principles in how systems, equipment and procedures are designed
- Understand the importance of just culture and how the organisational safety culture influences people’s behaviours and performance
- Evaluate the effectiveness of Human Factors programmes as part of safety management systems
Delegates should have a background in aviation maintenance, design, manufacturing or management.
Meet your Instructors
Simon Roberts
Human Performance & Human Factors for Airworthiness Organisations
Leading on Aviation Safety
Safety Management Systems – Introduction
Safety Management Systems – Principles and Applications
Safety Management (Advanced) – Evaluating Effectiveness
Safety Management Systems – Small Organisations
Just Culture for the Team
Just Culture for Responsible Managers
Root Cause Analysis
Safety and Human Factors Recurrent Training for Airworthiness Organisations
Simon has 40 years aviation experience working with airlines and aviation maintenance organisations. He has been working over 21 years for the UK CAA and during last 9 years he was responsible for the Safety Management System (SMS) policy and strategy across the UK CAA. He has led international projects for SMS and State Safety Programs (SSP) working with ICAO, EASA and other regulators. Simon is also a maintenance Human Factors specialist and co-chairs the EASA Human Factors Collaborative Analysis Group (CAG). Using his extensive experience, Simon has been instructing SMS and SSP training worldwide.
Additional Information
Course delivery methods
We offer two different ways to attend this course:
- Face-to-Face Classroom Course: Embrace the traditional learning method by attending our physical training venue. Benefit from direct interaction with our instructors and fellow participants, creating an immersive and hands-on learning experience. To book a classroom course, please check the booking table at the top of this page and select your preferred training venue location.
- Instructor-Led Virtual Course: Enjoy the flexibility of attending this training remotely from your home or office with our live virtual course. Engage in interactive learning from anywhere in the world. We deliver our virtual courses via Microsoft Teams, Zoom, and Webex. Once your booking is confirmed, we will notify you of the platform on which your selected course will be hosted. To attend this course virtually, look for the ‘online’ venue option in the booking table above.
Please note that course durations may vary slightly between our face-to-face and virtual deliveries. Please refer to the start and end date of your chosen course.
Our goal is to offer flexible, effective and convenient course delivery methods that suit your preferences and learning needs. Please choose the option that works best for you!
If you can’t see a classroom or virtual option, we likely haven’t released the next set of dates. Please get in touch to find out when we’ll announce the new dates, and we’ll be sure to keep you informed once they are available or even add you to our waiting list.
Photo Gallery
Course photos coming soon.
Further reading
UK CAA CAP 716: Aviation Maintenance Human Factors (EASA Part 145)
CAP 716 Issue 2 provides guidance material in support of the human factors requirements in EASA Part 14.
In-company delivery
We can also tailor this training course to suit your organisation’s training requirements. These bespoke training packages can be delivered at your organisation’s location – almost anywhere, worldwide. Please Contact us for more information and to discuss your requirements.
VAT information
Please ensure you have your company VAT number available when booking. For additional information regarding VAT please click here.
FAQs
To help make your decision about booking training with CAAi, we have put together a list of frequently asked questions.
If your question isn’t answered, please get in touch and speak to a member of our training team.
Questions and Answers
Course Reviews
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