Human Factors Training

Optimise human performance

Human Performance & Human Factors for Airworthiness Organisations

2-day course | Classroom, Virtual & In-company training
  • Classroom courses in London Gatwick
  • Delivered by UK CAA regulators and Human Factors experts
Start Date End Date Venue Price (Excl. VAT) Availability Book
10/06/2025 11/06/2025 Online £910.00 More than 5 places Book
29/09/2025 30/09/2025 London Gatwick £910.00 More than 5 places Book
What are Human Performance & Human Factors for Airworthiness Organisations?

Human Performance and Human Factors in airworthiness organisations focus on understanding how human capabilities and limitations impact safety, efficiency, and performance in aviation. This includes studying human behaviour and the work environment to minimise errors, optimise procedures, and improve reliability in maintenance, operations, and design tasks.

Course Overview

This comprehensive course provides participants with a deep understanding of the human performance and human factors principles outlined in UK CAA and EASA Part 145 , Part CAMO and Part 21 regulations, specifically tailored for those involved in airworthiness organisations including sub-contractor organisations and suppliers. The course explores how human factors impact safety, performance, and compliance within the airworthiness system from design and productions organisation to continuing airworthiness organisations, while ensuring that participants understand the requirements to maintain compliance with UK CAA/ EASA standards.

By focusing on the interplay between human capabilities, limitations, and the working environment, this course enables  personnel to develop the necessary competencies to enhance safety culture, reduce human error, and improve overall operational effectiveness. The course has been recently updated to reflect the Human Performance Principles that ICAO has developed as part of the Doc 10151 Guidance on Human Performance for Regulators.

This course is suitable for aviation professionals surrounding:

  • Personnel involved in design, production, CAMOs, Maintenance Organisations and Ground Handling Organisations
  • Compliance Monitoring teams (Quality Assurance) and Safety Managers and safety team members
  • Nominated Persons (Form 4 Holders), managers, supervisors and team leaders
  • Human Factors trainers

This training course will include the following topics:

  • Introduction to Human Factors in initial and continuing airworthiness environments
  • Human Performance Principles and their application
  • Regulatory Overview: ICAO, UK CAA and EASA Requirements on Human Factors
  • Human Error: Types, Causes, and Prevention
  • Communication, Teamwork, and Decision-Making
  • Case Studies on Human Factors in Design and Maintenance related Incidents and Accidents
  • Tools and Best Practices for managing Human Factors
  • Organisational Culture and its impact on Human Performance
  • Integrating Human Factors training with safety management training

By the end of this course delegates will be able to:

  • Understand key concepts of human performance and human factors as they relate to UK CAA,  EASA and ICAO Requirements and guidance.
  • Demonstrate a thorough understanding of the regulatory  requirements related to human factors.
  • Explore human performance principles and limitations and their impact on aircraft safety.
  • Develop strategies to mitigate human error and improve communication and decision-making within the airworthiness system including the interfaces between design and production organisations, Continuing airworthiness management organisations and maintenance organisations.
  • Identify the root causes, human and organisation contributing factors of incidents and accidents,  and implement preventative measures.
  • Enhance compliance with UK CAA/EASA regulations through a solid understanding of roles and responsibilities in human performance management.

Meet your Instructors

Simon Roberts

Leading on Aviation Safety
Safety Management Systems – Introduction
Safety Management Systems – Principles and Applications
Safety Management (Advanced) – Evaluating Effectiveness
Safety Management Systems – Small Organisations
Just Culture for the Team
Just Culture for Responsible Managers
Root Cause Analysis

Simon has 40 years aviation experience working with airlines and aviation maintenance organisations. He has been working over 21 years for the UK CAA and during last 9 years he was responsible for the Safety Management System (SMS) policy and strategy across the UK CAA. He has led international projects for SMS and State Safety Programs (SSP) working with ICAO, EASA and other regulators. Simon is also a maintenance Human Factors specialist and co-chairs the EASA Human Factors Collaborative Analysis Group (CAG). Using his extensive experience, Simon has been instructing SMS and SSP training worldwide.

Additional Information

Course delivery methods

We offer two different ways to attend this course:

  • Face-to-Face Classroom Course: Embrace the traditional learning method by attending our physical training venue. Benefit from direct interaction with our instructors and fellow participants, creating an immersive and hands-on learning experience. To book a classroom course, please check the booking table at the top of this page and select your preferred training venue location.
  • Instructor-Led Virtual Course: Enjoy the flexibility of attending this training remotely from your home or office with our live virtual course. Engage in interactive learning from anywhere in the world. We usually use WebEx or Zoom for our virtual courses. To attend this course virtually, look for the ‘online’ venue option in the booking table above.

Please note that course durations may vary slightly between our face-to-face and virtual deliveries. Please refer to the start and end date of your chosen course.

Our goal is to offer flexible, effective and convenient course delivery methods that suit your preferences and learning needs. Please choose the option that works best for you!

If you can’t see a classroom or virtual option, we likely haven’t released the next set of dates. Please get in touch to find out when we’ll announce the new dates, and we’ll be sure to keep you informed once they are available or even add you to our waiting list.

Photo Gallery

Course photos coming soon.

Further reading

UK CAA CAP 716: Aviation Maintenance Human Factors (EASA Part 145)
CAP 716 Issue 2 provides guidance material in support of the human factors requirements in EASA Part 14.

In-company delivery

We can also tailor this training course to suit your organisation’s training requirements. These bespoke training packages can be delivered at your organisation’s location – almost anywhere, worldwide. Please Contact us for more information and to discuss your requirements.

VAT information

Please ensure you have your company VAT number available when booking. For additional information regarding VAT please click here.

FAQs

To help make your decision about booking training with CAAi, we have put together a list of frequently asked questions.

If your question isn’t answered, please get in touch and speak to a member of our training team.

Questions and Answers

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Let’s talk

If you’d like to speak with us about your training requirements,
our friendly team are here to help.
+44 (0)330 022 4401
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