Human Factors in Aviation Maintenance
2-day course | London Gatwick & In-company
- Delivered by active UK CAA regulators and Human Factors experts
- Learn to recognise positive human performance and limitations within the maintenance system
- EASA’s regulatory requirements for Human Factors
What is Human Factors in Aviation Maintenance?
Human Factors aims to understand people’s limitations and capabilities and how they influence a person’s actions and behaviours. This knowledge needs to be applied to the aviation environment, which is dynamic and constantly changing. Understanding how people actually perform under operational circumstances enables the development of systems and procedures that support people to contribute to aviation safety.
This course provides delegates with an overview of Human Factors principles specific to aviation maintenance. It is designed to explore the practical application of the EASA Human Factors regulatory requirements. A series of interactive workshops will examine recent aviation events where the delegates will apply the taught Human Factors principles and models.
This course is suitable for aviation professionals who require a practical overview of Human Factors and associated EASA regulatory requirements.
This training course will include the following topics:
- Introduction to Human Factors and regulatory requirements.
- Human Performance and Limitations
- Factors affecting Human Performance
- Human Error in Aviation Maintenance
- Organisational Issues and Understanding Blame
- Organisational Factors in Aviation Maintenance
- Maintenance Error Management Systems
- An introduction to Safety Management Systems
By the end of this course delegates will be able to:
- Fully understand the EASA regulatory requirements surrounding Human Factors
- Recognise positive human performance as well as limitations within the complex maintenance system
- Apply common Human Factors principles to maintenance occurrences
- Evaluate the role of maintenance Human Factors in aviation safety
Delegates should have a background in aviation maintenance or management.
Review of course
Human Factors in Aviation Maintenance Instructors
Anna is a British Psychological Society (BPS) and Health and Care Professions Council (HCPC) Chartered Occupational Psychologist and European Association for Aviation Psychology (EAAP) endorsed Aviation Psychologist, who works as the Human Factors Programme Specialist within the UK CAA. She has worked in aviation for over a decade, serving with the Royal New Zealand Air Force and working for NATS UK before joining the Authority. Anna is focused on encouraging the aviation industry to enact more robust human factors considerations and encouraging organisations to support people to perform at their best.