Human Factors in Aviation Maintenance

2-day course | Classroom, Virtual & In-company training
  • Classroom courses in London Gatwick
  • Delivered by UK CAA regulators and Human Factors experts
  • Recognise positive human performance and limitations within the maintenance system
  • Learn to apply Human Factors principles to maintenance operations
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New dates coming soon. Please contact us for more information.

What are Human Factors in Aviation Maintenance?

Human factors in aviation maintenance refer to the study and understanding of how human performance, behaviour, and limitations influence maintenance activities and overall safety in the aviation industry. It recognises that human error can contribute to incidents and accidents and aims to identify and mitigate factors that can lead to errors. Human factors considerations in aviation maintenance include aspects such as workload, fatigue management, communication, training, decision-making, and human-machine interaction. By applying human factors principles, aviation maintenance organisations can design processes, procedures, and training programmes that account for human capabilities and limitations, promote effective communication and teamwork, reduce errors, and enhance overall safety and efficiency in maintenance operations.

Course Overview

This course provides delegates with an overview of Human Factors principles specific to aviation maintenance. It is designed to explore the practical application of the EASA Human Factors regulatory requirements. A series of interactive workshops will examine recent aviation events where the delegates will apply the taught Human Factors principles and models.

This course is suitable for aviation professionals who require a practical overview of Human Factors and associated EASA regulatory requirements.

This training course will include the following topics:

  • Introduction to Human Factors and regulatory requirements.
  • Human Performance and Limitations
  • Factors affecting Human Performance
  • Human Error in Aviation Maintenance
  • Organisational Issues and Understanding Blame
  • Organisational Factors in Aviation Maintenance
  • Maintenance Error Management Systems
  • An introduction to Safety Management Systems

By the end of this course delegates will be able to:

  • Fully understand the EASA regulatory requirements surrounding Human Factors
  • Recognise positive human performance as well as limitations within the complex maintenance system
  • Apply common Human Factors principles to maintenance occurrences
  • Evaluate the role of maintenance Human Factors in aviation safety

Delegates should have a background in aviation maintenance or management.

Meet your Instructors

Simon Roberts

Leading on Aviation Safety
Safety Management Systems – Introduction
Safety Management Systems – Principles and Applications
Safety Management (Advanced) – Evaluating Effectiveness
Safety Management Systems – Small Organisations
Just Culture for the Team
Just Culture for Responsible Managers
Root Cause Analysis

Simon has 40 years aviation experience working with airlines and aviation maintenance organisations. He has been working over 21 years for the UK CAA and during last 9 years he was responsible for the Safety Management System (SMS) policy and strategy across the UK CAA. He has led international projects for SMS and State Safety Programs (SSP) working with ICAO, EASA and other regulators. Simon is also a maintenance Human Factors specialist and co-chairs the EASA Human Factors Collaborative Analysis Group (CAG). Using his extensive experience, Simon has been instructing SMS and SSP training worldwide.

Additional Information

Course delivery methods

We offer two different ways to attend this course:

  • Face-to-Face Classroom Course: Embrace the traditional learning method by attending our physical training venue. Benefit from direct interaction with our instructors and fellow participants, creating an immersive and hands-on learning experience. To book a classroom course, please check the booking table at the top of this page and select your preferred training venue location.
  • Instructor-Led Virtual Course: Enjoy the flexibility of attending this training remotely from your home or office with our live virtual course. Engage in interactive learning from anywhere in the world. We usually use WebEx or Zoom for our virtual courses. To attend this course virtually, look for the ‘online’ venue option in the booking table above.

Please note that course durations may vary slightly between our face-to-face and virtual deliveries. Please refer to the start and end date of your chosen course.

Our goal is to offer flexible, effective and convenient course delivery methods that suit your preferences and learning needs. Please choose the option that works best for you!

If you can’t see a classroom or virtual option, we likely haven’t released the next set of dates. Please get in touch to find out when we’ll announce the new dates, and we’ll be sure to keep you informed once they are available or even add you to our waiting list.

Further reading

UK CAA CAP 716: Aviation Maintenance Human Factors (EASA Part 145)
CAP 716 Issue 2 provides guidance material in support of the human factors requirements in EASA Part 14.

In-company delivery

We can also tailor this training course to suit your organisation’s training requirements. These bespoke training packages can be delivered at your organisation’s location – almost anywhere, worldwide. Please Contact us for more information and to discuss your requirements.

VAT information

Please ensure you have your company VAT number available when booking. For additional information regarding VAT please click here.


To help make your decision about booking training with CAAi, we have put together a list of frequently asked questions.

If your question isn’t answered, please get in touch and speak to a member of our training team.

Questions and Answers

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Let’s talk

If you’d like to speak with us about your training requirements,
our friendly team are here to help.
+44 (0)330 022 4401
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