Human Factors in Aviation Maintenance
2-day course | Virtual, Classroom & In-company
- Classroom course in London Gatwick
- Delivered by active UK CAA regulators and Human Factors experts
- Learn to recognise positive human performance and limitations within the maintenance system
- EASA’s regulatory requirements for Human Factors
What is Human Factors in Aviation Maintenance?
Human Factors aims to understand people’s limitations and capabilities and how they influence a person’s actions and behaviours. This knowledge needs to be applied to the aviation environment, which is dynamic and constantly changing. Understanding how people actually perform under operational circumstances enables the development of systems and procedures that support people to contribute to aviation safety.
This course provides delegates with an overview of Human Factors principles specific to aviation maintenance. It is designed to explore the practical application of the EASA Human Factors regulatory requirements. A series of interactive workshops will examine recent aviation events where the delegates will apply the taught Human Factors principles and models.
This course is suitable for aviation professionals who require a practical overview of Human Factors and associated EASA regulatory requirements.
This training course will include the following topics:
- Introduction to Human Factors and regulatory requirements.
- Human Performance and Limitations
- Factors affecting Human Performance
- Human Error in Aviation Maintenance
- Organisational Issues and Understanding Blame
- Organisational Factors in Aviation Maintenance
- Maintenance Error Management Systems
- An introduction to Safety Management Systems
By the end of this course delegates will be able to:
- Fully understand the EASA regulatory requirements surrounding Human Factors
- Recognise positive human performance as well as limitations within the complex maintenance system
- Apply common Human Factors principles to maintenance occurrences
- Evaluate the role of maintenance Human Factors in aviation safety
Delegates should have a background in aviation maintenance or management.
This course can be delivered virtually or face-to-face in classroom at our London Gatwick training centre.
Browse the table below to select your preferred date, delivery method and location (classroom only). If you can not find your preferred form of delivery and date, please contact us.
- Web = Virtual online delivery using WebEx video conferencing. We have applied a 5% discount to all our virtual course deliveries. Unless stated otherwise, our virtual courses are streamed live, starting at 09:00 am (UK time).
- Class = A face-to-face classroom course delivered in the location listed in the “venue” column. In light of COVID-19, please check your eligibility and our COVID-19 measures.
Review of course
Human Factors in Aviation Maintenance Instructors
Anna is a British Psychological Society (BPS) and Health and Care Professions Council (HCPC) Chartered Occupational Psychologist and European Association for Aviation Psychology (EAAP) endorsed Aviation Psychologist, who works as the Human Factors Programme Specialist within the UK CAA. She has worked in aviation for over a decade, serving with the Royal New Zealand Air Force and working for NATS UK before joining the Authority. Anna is focused on encouraging the aviation industry to enact more robust human factors considerations and encouraging organisations to support people to perform at their best.
Leading on Aviation Safety
Safety Management Systems – Introduction
Safety Management Systems – Principles and Applications
Safety Management (Advanced) – Evaluating Effectiveness
Safety Management Systems – Small Organisations
Just Culture for the Team
Just Culture for Responsible Managers
Simon has 40 years aviation experience working with airlines and aviation maintenance organisations. He has been working over 21 years for the UK CAA and during last 9 years he was responsible for the Safety Management System (SMS) policy and strategy across the UK CAA. He has led international projects for SMS and State Safety Programs (SSP) working with ICAO, EASA and other regulators. Simon is also a maintenance Human Factors specialist and co-chairs the EASA Human Factors Collaborative Analysis Group (CAG). Using his extensive experience, Simon has been instructing SMS and SSP training worldwide.