Pilot Peer Training

3-day course I Classroom & In-company Delivery
  • Classroom course in London Gatwick
  • Endorsed by the UK CAA and delivered by the UK CAA experts on mental health and wellbeing
  • Complete programme providing delegates with skills, knowledge and behaviours, as a Peer
  • Develops the ability to have peer to peer conversation
  • Teaches how to mitigate risk of pilot impairment
Next available course
New dates coming soon.
Please contact us for more information.

In-Company Info
We are currently awaiting confirmation of legislation followed by 90 day implementation phase. Once this is confirmed dates would be published.

Course overview

What is Pilot Peer Assistance?

Pilot Peer Assistance promotes and supports the whole health and wellbeing of commercial pilots. The assistance is confidential, independent and peer-based. The support is provided when pilot requires help, advice or assistance with a developing social, personal or health related issue.

Course Overview

This course provides delegates with the skills, knowledge and behaviours, as a Peer, to become confident to provide Pilot Peer Assistance to flight crew as part of a Commercial Air Transport (CAT) operators’ Support Programme.

European Union Aviation Safety Agency (EASA) regulation EU 2020/745 (EU 2018/1042) mandates all operators to implement a Support Programme (SP) for flight crew designed to inform and educate pilots on their wellbeing and health.

Trained peer volunteers, working with the oversight of qualified health professionals enhance the wellbeing of industry personnel, preserving careers and enhancing aviation safety.

Who should attend

  • Pilot Peer volunteers
  • Senior Managers from CAT operators who have oversight of support programmes
  • National Aviation Authorities (NAA’s) and Regulatory Bodies Subject Matter Experts on SPs or Peer Support

Key topics

  • Introduction to Peer Training Course
  • Regulatory requirements for Support Programme and the use of trained peers
  • Role of a Peer
  • An appropriate and agreed code of practice and ethics
  • Importance of confidentiality
  • Their function and knowledge of limits of their role, responsibilities and competence and also safety risk factors in aviation
  • Knowledge of CAA medical regulatory considerations in aviation medicine
  • Basics of psychology and the understanding of how the human mind and body respond to stressors and the manner by which health and wellbeing issues develop
  • Mental health first aid principles and intervention techniques
  • Signs of mental ill-health including recognition of ‘red flags’ requiring escalation and urgent professional assistance
  • Suicide prevention using Safe Talk or Question, Persuade, Refer (QPR) protocols
  • The fundamentals of understanding substance abuse as a medical condition and treatment models such as a HIMS programme
  • How Pilot Peer Assistance works – Peer Assistance model
  • The skills required for initiating and directing a peer assistance call
  • Empathic and active listening skills
  • Unconditional positive regard
  • Helpful conversations in peer assistance calls; preferred future state, solution-focused conversations, shared understandings
  • Role play support calls
  • Clear onward referral pathways and signposting to other sources of assistance
  • When it is appropriate to report a colleague without consent and a professional standard programme for a conflict resolution process
  • How to handle concerns raised by others including how to verify the veracity of a report (to limit potential misuse of the system)
  • Mutual support for ‘difficult’ cases, how to look after themselves including access to debriefing and counselling by the P-PAN Psychologist if needed
  • Governance and organisational support arrangement
  • Course summary q&a feedback

Course objectives

By the end of this course delegates will demonstrate an understanding of the following through presentation and interactive discussion:

  • The function and role of a Peer and Pilot Peer Assistance
  • The skills, knowledge and behaviours to act as a Peer
  • The mental health and wellbeing of pilots in the aviation workplace
  • The ability to have peer to peer conversations
  • The mitigation of risk of pilot impairment and risk resulting from the fear of loss of licence


No pre-requisites for this course.

In the context of a support programme, a ‘peer’ is a trained person who shares common professional qualifications and experience, and has encountered similar situations, problems or conditions with the person seeking assistance from a support programme.  This may or may not be a person working in the same organisation as the person seeking assistance from the support programme.

A peer’s involvement in a support programme can be beneficial due to similar professional backgrounds between the peer and the person seeking support. Mental health professional should support the peer when required, e.g. in cases where intervention is required to prevent endangering safety.

Further reading

We encourage reading of the CAP 1695 and the European Pilot Peer Support Initiative (EPPSI) Manual of Peer Support documents.

Delivery Methods: Classroom

This course can be delivered face-to-face in classroom at our London Gatwick training centre.

Browse the table below to select your preferred date.

Course type:

What the expert says

Listen to The Pilot Network podcast with Nick Goodwyn talking about pilot mental health and the advantages of peer support programmes.

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In-company delivery?

We can also tailor this training courses to suit an organisation’s individual training requirements. These bespoke training packages can be delivered in the UK or at a client’s international location. Contact us for more information.

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New dates coming soon.
Please contact us for more information.

Pilot Peer Training Instructor

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UK Locations
Our Mailing Address Aviation House Gatwick Airport South West Sussex RH6 0YR T: +44 (0) 330 0224401 Our Registered Address Aviation House Beehive Ring Road Crawley West Sussex RH6 0YR
Malaysia Location
Malaysian Aviation Academy Department of Civil Aviation Jalan Pekeliling 2, 64050 Sepang Selangor, Malaysia T: +603 8777 9011
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