Pilot Peer Training
3-day course I Classroom & In-company Delivery
- Classroom course in London Gatwick
- Endorsed by the UK CAA and delivered by the UK CAA experts on mental health and wellbeing
- Complete programme providing delegates with skills, knowledge and behaviours, as a Peer
- Develops the ability to have peer to peer conversation
- Teaches how to mitigate risk of pilot impairment
What is Pilot Peer Assistance?
Pilot Peer Assistance promotes and supports the whole health and wellbeing of commercial pilots. The assistance is confidential, independent and peer-based. The support is provided when pilot requires help, advice or assistance with a developing social, personal or health related issue.
This course provides delegates with the skills, knowledge and behaviours, as a Peer, to become confident to provide Pilot Peer Assistance to flight crew as part of a Commercial Air Transport (CAT) operators’ Support Programme.
European Union Aviation Safety Agency (EASA) regulation EU 2020/745 (EU 2018/1042) mandates all operators to implement a Support Programme (SP) for flight crew designed to inform and educate pilots on their wellbeing and health.
Trained peer volunteers, working with the oversight of qualified health professionals enhance the wellbeing of industry personnel, preserving careers and enhancing aviation safety.
- Pilot Peer volunteers
- Senior Managers from CAT operators who have oversight of support programmes
- National Aviation Authorities (NAA’s) and Regulatory Bodies Subject Matter Experts on SPs or Peer Support
- Introduction to Peer Training Course
- Regulatory requirements for Support Programme and the use of trained peers
- Role of a Peer
- An appropriate and agreed code of practice and ethics
- Importance of confidentiality
- Their function and knowledge of limits of their role, responsibilities and competence and also safety risk factors in aviation
- Knowledge of CAA medical regulatory considerations in aviation medicine
- Basics of psychology and the understanding of how the human mind and body respond to stressors and the manner by which health and wellbeing issues develop
- Mental health first aid principles and intervention techniques
- Signs of mental ill-health including recognition of ‘red flags’ requiring escalation and urgent professional assistance
- Suicide prevention using Safe Talk or Question, Persuade, Refer (QPR) protocols
- The fundamentals of understanding substance abuse as a medical condition and treatment models such as a HIMS programme
- How Pilot Peer Assistance works – Peer Assistance model
- The skills required for initiating and directing a peer assistance call
- Empathic and active listening skills
- Unconditional positive regard
- Helpful conversations in peer assistance calls; preferred future state, solution-focused conversations, shared understandings
- Role play support calls
- Clear onward referral pathways and signposting to other sources of assistance
- When it is appropriate to report a colleague without consent and a professional standard programme for a conflict resolution process
- How to handle concerns raised by others including how to verify the veracity of a report (to limit potential misuse of the system)
- Mutual support for ‘difficult’ cases, how to look after themselves including access to debriefing and counselling by the P-PAN Psychologist if needed
- Governance and organisational support arrangement
- Course summary q&a feedback
By the end of this course delegates will demonstrate an understanding of the following through presentation and interactive discussion:
- The function and role of a Peer and Pilot Peer Assistance
- The skills, knowledge and behaviours to act as a Peer
- The mental health and wellbeing of pilots in the aviation workplace
- The ability to have peer to peer conversations
- The mitigation of risk of pilot impairment and risk resulting from the fear of loss of licence
No pre-requisites for this course.
In the context of a support programme, a ‘peer’ is a trained person who shares common professional qualifications and experience, and has encountered similar situations, problems or conditions with the person seeking assistance from a support programme. This may or may not be a person working in the same organisation as the person seeking assistance from the support programme.
A peer’s involvement in a support programme can be beneficial due to similar professional backgrounds between the peer and the person seeking support. Mental health professional should support the peer when required, e.g. in cases where intervention is required to prevent endangering safety.
This course can be delivered face-to-face in classroom at our London Gatwick training centre.
Browse the table below to select your preferred date.
- Class = A face-to-face classroom course delivered in the location listed in the “venue” column. In light of COVID-19, please check your eligibility and our COVID-19 measures.
What the expert says
Listen to The Pilot Network podcast with Nick Goodwyn talking about pilot mental health and the advantages of peer support programmes.
Review of course
Pilot Peer Training Instructor
Nick Goodwyn MA Dip Psych cfs RAF (Ret)
Nick Goodwyn, on behalf of the United Kingdom Civil Aviation Authority (UK CAA), leads the strategic overview of Pilot and Human Performance and in particular the concept and implementation of Pilot Peer Assistance in developing a national programme for the benefit of all UK commercial pilots in promoting and supporting their whole health and wellbeing.
Nick has a 36 year career as a military and civilian Fast Jet Pilot, Instructor and Examiner. Focused on Flight Operations as well as learning and development, he is a qualified Aircrew, Executive and Business Coach specialising in flightcrew welfare and personal growth. Additionally his expertise extends to Human Factors, Performance and Crew Resource Management.
As a front line fast jet military pilot, on operations and having flown over 4500 hours (including multi-engine and rotary experience), he was latterly responsible for the delivery of Ab-Initio Human factors training to all Royal Air Force and Royal Navy Pilots. He was also responsible for the cognitive development and performance of pilots and instructors through a unique Performance Coaching Programme and Human Performance for Instructors Course as well as a military and civilian Airmanship model. Additionally, he undertook bespoke flying training projects as an independent service consultant for defence senior officers. In January 2015, he was seconded to work with the UK CAA and left the RAF in September 2016 to become Director of Elite Performance Training Ltd (Aviation Services) working in the commercial air transport sector, re-joining the CAA in October 2018 to undertake the Pilot Peer Assistance project lead role.
Nick has a Postgraduate Diploma in Coaching Psychology and was awarded a Masters Degree in Executive and Business Coaching focusing on Pilot Peer Assistance and mental wellbeing.