Root Cause Analysis

What is a Root Cause Analysis?

Root Cause Analysis is a systematic process to identify the underlying reason why a problem has occurred. Used in relation to known long term problems, customer complaints, audit findings, and reported instances of non-conformance it ideally involves several persons using a variety of tools and techniques to theorise and test as to likely causes and arrive at suitable solutions.

Course Overview

A ‘hands on’ two day workshop specifically designed for those who need to manage, undertake or understand how to conduct effective Root Cause Analysis and Corrective Action determination in response to identified problems, reported incidents, customer complaints, findings revealed by internal compliance monitoring & auditing activities, and issues raised through regulatory oversight.

Upcoming course dates

Key Topics

This training course will include the following topics:

  • Background to Root Cause Analysis
  • The structure approach to Root Cause Analysis & corrective action determination
  • Relative roles and responsibilities
  • The systematic approach to Root Cause identification
  • An overview of the various tools and techniques in common use
  • Practise in the use of key RCA tools & techniques
  • Determination, implementation and verification of suitable corrective actions
  • Data collection and display techniques
How to apply?

You can view, book and pay for our open access courses via our online booking system.

Alternatively, please contact our Training Team for more information.

T. +44 (0)330 0224401

Useful Regulatory Information

UK CAA Video: Getting down to the root cause
Based on the reconstruction of an actual Line Orientated Evaluation (LOE) this video shows how human behaviour can be identified.

Course Summary
  • Duration: 2-day course
  • LocationsLondon Gatwick
  • Price: £900.00 (VAT exclusive price)
Who should attend?

The course is suitable for participants from all areas of the aviation industry, but in particular Flight Operations, Airworthiness, Aerodromes, Air Navigation Service Providers and Regulatory organisations, all of whom will, from time to time, be required to provide effective solutions to complex problems.

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Tailored Training

We can also tailor this training courses to suit an organisation’s individual training requirements. These bespoke training packages can be delivered in the UK or at a client’s international location. Contact us for more information.

Our open access courses cover all of aviation’s safety regulatory disciplines
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UK Locations

Our Mailing Address
Aviation House
Gatwick Airport South
West Sussex RH6 0YR
T: +44 (0) 330 0224401

Our Registered Address
Chief Executive’s Office
Aviation House
Gatwick Airport South
West Sussex RH6 0YR

Malaysia Location

Malaysian Aviation Academy
Department of Civil Aviation
Jalan Pekeliling 2, 64050 Sepang
Selangor, Malaysia
T: +603 8777 9011