Human Factors Application in Aviation

3-day course | Classroom & In-company training
  • Classroom courses in London Gatwick
  • Delivered by UK CAA regulators and Human Factors professionals
  • Explore ICAO’s Human Performance Principles
  • Learn to apply Human Factor principles and models
Start Date End Date Venue Price (Excl. VAT) Availability Book
16/07/2024 18/07/2024 London Gatwick £1,350.00 5 places remaining Book
22/10/2024 24/10/2024 London Gatwick £1,350.00 More than 5 places Book
14/01/2025 16/01/2025 London Gatwick £1,350.00 More than 5 places Book
What is Human Factors?

Human Factors (HF) is a multi-disciplinary science that aims to understand the way that people’s characteristics, capabilities and limitations work within a socio-technical system. HF research looks at a range of situations such as the design of equipment and tasks, training and selection. This knowledge needs to be applied to the aviation environment, which is dynamic and constantly changing. Understanding how people actually perform under operational circumstances enables the development of systems and procedures that support people to contribute to aviation safety.

Course Overview

This course provides delegates with a viewpoint on HF issues from a system perspective and how to practically seek to optimise the work of the people within the system. It will explore principles of human performance in line with the ICAO Human performance principles. Delegates will learn how people’s capabilities and limitations interact within the system to affect their performance in an operational environment. It will translate this knowledge into practical applications that can be used within the delegate’s professional environments to support optimum human performance.

This course is suitable for aviation professionals with some existing experience of human factors topics (for example CRM/TRM), who are interested in taking a broader perspective on optimising human performance within the aviation system.  Regulatory staff from other industries may also benefit from this course.

This training course will include the following topics:

  • Overview of Human Factor principles
  • ICAO Human Performance Principles
  • Everyday factors affecting human performance
  • Understanding of the influence of organisational issues
  • Investigation of Human Factor incidents
  • How to develop robust Human Factor incident closure actions
  • Practical application of Human Factors principles and models

By the end of this course delegates will demonstrate an understanding of the following through presentation and interactive discussion:

  • Understand Human Factors limitations and how they affect human performance a day to day environment
  • Develop and explore approaches to the understanding of Human Factors within their organisation
  • Putting into practice the practical assessment and management of Human Performance

Delegates should have an understanding of Human Factors requirements in relation to their organisation and working environment.

Meet your Instructors

Kathryn Jones

Effective Fatigue Risk Management Systems

Kathryn has worked in aviation since 1989 and is an aircrew fatigue management expert. Her experience includes: working for an airline; being a UK CAA auditor; and Head of Scheduling for the British Airline Pilots Union. Kathryn returned to the UK CAA in 2008 and has worked on flight time limitations and fatigue risk management systems and is currently focused on the delivery of the UK CAA’s human factors programme. She has been a member and chair of various European Aviation Safety Agency (EASA) rulemaking groups and International Civil Aviation Organisation (ICAO)’s Fatigue Risk Management and Human Performance Task Forces. Kathryn also holds a Masters in Air Safety Management.

Additional Information

Course delivery methods

This course can only be attended in-person at one of our training venues. At present, this course is not delivered virtually online.

  • Face-to-Face Classroom Course: Embrace the traditional learning method by attending our physical training venue. Benefit from direct interaction with our instructors and fellow participants, creating an immersive and hands-on learning experience. To book a classroom course, please check the booking table at the top of this page and select your preferred training venue location.

If you can’t see an upcoming course date, we likely haven’t released the next set of dates. Please get in touch to find out when we’ll announce the new dates, and we’ll be sure to keep you informed once they are available or even add you to our waiting list.

Further reading

UK CAA’s Strategy and Action Plan for Human Factors in Civil Aviation
This strategy sets out how we propose to contribute to the development of greater understanding and application of Human Factors (HF) knowledge to support Human Performance (HP) in the operational environment.

European Strategy for Human Factors in Aviation
The Strategy sets out to achieve two principal functions. First, to foster consistency in the integration of human factors principles in the regulation, governance, system design, training, licensing, audit and assurance of aviation activities. Second, it outlines how the practical understanding and application of human factors can serve in enhancing safety performance across the aviation safety system.

In-company delivery

We can also tailor this training course to suit your organisation’s training requirements. These bespoke training packages can be delivered at your organisation’s location – almost anywhere, worldwide. Please Contact us for more information and to discuss your requirements.

VAT information

Please ensure you have your company VAT number available when booking. For additional information regarding VAT please click here.


To help make your decision about booking training with CAAi, we have put together a list of frequently asked questions.

If your question isn’t answered, please get in touch and speak to a member of our training team.

Questions and Answers

Course Reviews

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Human Factors in Aviation Security

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Let’s talk

If you’d like to speak with us about your training requirements,
our friendly team are here to help.
+44 (0)330 022 4401
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