Training and Instructional Techniques

3-day course | Classroom & In-company training
  • Classroom courses in London Gatwick
  • Explore the basics of the design, delivery and evaluation of effective training.
  • Understand the requirements and responsibilities of the training role
  • Develop skills that add value to an organisation’s training programme
Start Date End Date Venue Price (Excl. VAT) Availability Book
01/10/2024 03/10/2024 London Gatwick £950.00 More than 5 places Book
What are Training and Instructional Techniques?

Training and Instructional Techniques aims to develop the professional trainer skillset, including assessing business and individual learning and development needs, planning training according to organisation objectives, preparing learning and development with a brain-friendly 70:20:10 approach, delivering engaging and memorable events, developing delegates’ knowledge, skills and attitudes, evaluating training behaviour change and ROI and presenting and facilitating effective events.

Course Overview

The aim of the course is to provide delegates with the opportunity to learn the theoretical elements of effective training and demonstrate practical methods for enhancing delegate learning.

This course is suitable for the aspiring trainer, the new trainer and anyone interested in brushing up the basics of the design, delivery and evaluation of effective training.

This training course will include the following topics:

  • All about you
    How you think about and present yourself as a learning and development professional, begin to deal with nerves and develop confidence
  • The role of the trainer
    Why organisations train
    Barriers to training
    Coaching and mentoring
  • About learning and learners
    Why and how adults learn
    Identifying trainee needs
  • Designing and preparing training
    Structuring the beginning, middle and end
    Mind mapping ideas and prioritising material
    Training methods, visual aids and training room layout
  • Delivering training
    Developing the essential trainer toolkit:
    Communication skills
    Public speaking and presentation skills
    Dealing with people
  • Facilitating training
    Facilitation skills
    Questioning skills
  • Practical: Design and deliver a short training session
    Delegates deliver their own short training presentations
    Reflection, discussion and shared peer group and tutor feedback
  • Evaluating training
    How to evaluate the effectiveness of training at four essential levels

By the end of the course you will be able to:


  • The training cycle
  • How to conduct learning needs analysis
  • How to evaluate at four levels


  • Methods for developing and constructing a training session
  • The design and use of a visual aid
  • Exercises for developing a confident and effective voice and body language


  • A short training session
  • Reflection on your own performance
  • Feedback on observed sessions

There are no formal qualifications required.

Meet your Instructors

Diane Lintott

Security Management Systems
Training and Instructional Techniques

Di joined the CAA in 2012 and is an Aviation Security Compliance Auditor working in the Security Management Systems (SeMS) team. She has played a fundamental role in the development of SeMS and is working on progressing the CAA approach to Performance Based Oversight in the Aviation Security sector. Diane brings a wealth of experience, including border security, investigative interviewing and people development. She has previously delivered technical and soft skills training on behalf of CAA International, both internationally and in the UK.

Philippa Hammond

Training and Instructional Techniques

Philippa served 25 years as a frontline Immigration Officer, Learning and Development Officer and Manager with the Home Office UK Border Agency at Gatwick Airport. She is now an independent learning and development consultant, actor and voice artist, specialising in training and coaching Train the Trainer, Confident Public Speaking, Leadership and Employability essentials. Her bid won CAAi the contract to design a new 2019 Training And Instructional Techniques programme, which she delivered to EASA subject matter experts in Cologne. She brings a practical, brain-friendly, 70:20:10 approach to her events, dedicated to developing her delegates' confidence, knowledge and skill for leadership and management, training and business.

Additional Information

Course delivery methods

This course can only be attended in-person at one of our training venues. At present, this course is not delivered virtually online.

  • Face-to-Face Classroom Course: Embrace the traditional learning method by attending our physical training venue. Benefit from direct interaction with our instructors and fellow participants, creating an immersive and hands-on learning experience. To book a classroom course, please check the booking table at the top of this page and select your preferred training venue location.

If you can’t see an upcoming course date, we likely haven’t released the next set of dates. Please get in touch to find out when we’ll announce the new dates, and we’ll be sure to keep you informed once they are available or even add you to our waiting list.

In-company delivery

We can also tailor this training course to suit your organisation’s training requirements. These bespoke training packages can be delivered at your organisation’s location – almost anywhere, worldwide. Please Contact us for more information and to discuss your requirements.

VAT information

Please ensure you have your company VAT number available when booking. For additional information regarding VAT please click here.


To help make your decision about booking training with CAAi, we have put together a list of frequently asked questions.

If your question isn’t answered, please get in touch and speak to a member of our training team.

Questions and Answers

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Let’s talk

If you’d like to speak with us about your training requirements,
our friendly team are here to help.
+44 (0)330 022 4401
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