Data Protection & Privacy

The CAA International website does not store or capture personal information without the knowledge and consent of the user. Any personal information you provide will be held securely in accordance with the Data Protection Act 1998. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. We may collect the following information: – name and job title – contact information including email address – demographic information – other information relevant to customer surveys We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: – To tailor how our site can help you – To improve our products and services – To maintain records We may periodically send promotional emails about new products or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. We will sometimes need to share information with organisations acting on our behalf, or with law enforcement, regulatory or other government agencies. However, we will only do this where it is permitted by law. You are entitled to ask for a copy of your personal information that we hold, and to have any inaccuracies in your information corrected. To action this, or for any other questions or concerns regarding your privacy while using this website, please contact our Data Protection Manager using the Contact link.

Use of Cookies

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The data stored by these cookies never displays personal details from which your individual identity can be determined. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. CAAi and/or Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. This website also uses the DoubleClick cookie to report on anonymous user interaction with advertising and to understand how this influences visitor engagement with the website. These cookies are used to collect information about browsing habits on the website, to enable CAAi to make advertising relevant to you and your interests. This website uses Remarketing with Google Analytics which facilitates the serving of advertisements on various other websites across the internet. This website uses Google Analytics’ anonymous demographic and interest reporting to inform the enhancement of the website user experience and advertising. You can opt out of Google Analytics for Display Advertising and customise Google Display Network ads using the Google Ads Settings. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

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UK Locations

Our Mailing Address
Aviation House
Gatwick Airport South
West Sussex RH6 0YR
T: +44 (0) 330 0224401

Our Registered Address
CAA House 45-59
Kingsway London

Malaysia Location

Malaysian Aviation Academy
Department of Civil Aviation
Jalan Pekeliling 2, 64050 Sepang
Selangor, Malaysia
T: +603 8777 9011